Cheshire and Merseyside
Microsoft 365 Optimisation Programme
Communications Toolkit
About this toolkit
This communications toolkit is intended for use by health and social care communication teams, and other key stakeholders across the region, to provide the resources needed to help raise awareness of the Cheshire and Merseyside Microsoft 365 Optimisation Programme and promote the use of the Microsoft 365 Knowledge Hub.
The target audience for communications is all NHS health and social care staff in Cheshire and Merseyside.
To help reach this large audience, we’d be grateful if you could promote the key messages and information detailed below within your internal communication channels.
Toolkit contents:
- Background
- Key messages
- Copy for Intranet sites
- Copy for internal bulletins
- Social media
- Artwork
- Useful resources
- Useful contacts
Background
A Microsoft 365 Knowledge Hub is available for NHS health and social care staff in Cheshire and Merseyside, providing access to free Microsoft courses and learning resources to help improve digital skills.
The Microsoft 365 Knowledge Hub is being delivered as part of a region-wide digital programme to optimise the use of Microsoft 365 across health and social care to enhance ways of working and delivering care.
This programme has been funded by Health Education England (HEE) and is being delivered by NHS Informatics Merseyside on behalf of the Cheshire and Merseyside Health and Care Partnership.
In April 2024 a new look version of the Microsoft 365 Knowledge Hub was launched featuring an enhanced design, new online courses and hint and tips. From the Microsoft 365 Knowledge Hub you can also access useful case studies providing examples of how Microsoft 365 apps are being used effectively to enhance efficiency, collaboration, health and wellbeing.
To help raise share learning, ideas and best practice, NHS health and social care colleagues are also being encouraged to become Microsoft 365 Digital Champions. A Digital Champion can be anyone who is passionate about the use of digital technology and is interested in learning more about the benefits of Microsoft 365 and sharing this knowledge with others.
Key messages
- The Microsoft 365 Knowledge Hub is a digital learning resource for NHS health and social care staff in Cheshire and Merseyside.
- The Microsoft 365 Knowledge Hub has been updated with a fresh new look and now features an enhanced design, new online courses and hint and tips.
- The Microsoft 365 Knowledge Hub is being delivered as part of a region-wide digital programme to enhance digital skills and optimise the use of Microsoft 365 to help enhance ways of working and delivering health and care.
- From the Microsoft 365 Knowledge Hub, you can:
- Browse a catalogue of free Microsoft courses including Teams, Outlook, OneDrive and more…
- Complete tutorials at your own pace and download certificates of achievement
- Access step-by-step guides to expand your knowledge
- Access hints and tips on the latest Microsoft apps and features
- Join Microsoft events and demos
- Discover what’s new in our monthly ‘Thrive with Microsoft 365’ bulletin
- Read case studies on how Microsoft apps are being used to enhance efficiency, collaboration, health, and wellbeing
- Manage your online learning through your personal training dashboard
- Become a Digital Champion to help spread learning and best practice.
- To access the new look Microsoft 365 Knowledge Hub, please go to https://www.cheshiremerseyside365.nhs.uk/knowledge-hub/
- Further information about the Cheshire and Merseyside Microsoft 365 Optimisation Programme can be found on the programme website at cheshiremerseyside365.nhs.uk or on Twitter @CM_365.
Copy for Intranet sites
Microsoft 365 Knowledge Hub
Download social media asset - Microsoft 365 Knowledge Hub has a new look
Microsoft 365 Knowledge Hub
Free Microsoft online learning including new courses, case studies and useful hints and tips
A Microsoft 365 Knowledge Hub is available for NHS health and social care staff in Cheshire and Merseyside, providing free access to online learning to help enhance your digital skills.
This site now features a fresh new look, with enhanced navigation and content including handy hints and tips to help you get the most from your Microsoft 365 apps.
From the Microsoft 365 Knowledge Hub you can:
- Browse a catalogue of free Microsoft courses including Teams, Outlook, OneDrive and more…
- Complete tutorials at your own pace and download certificates of achievement
- Access step-by-step guides to expand your knowledge
- Access hints and tips on the latest Microsoft apps and features
- Join Microsoft events and demos
- Discover what’s new in our monthly ‘Thrive with Microsoft 365’ bulletin
- Read case studies on how Microsoft apps are being used to enhance efficiency, collaboration, health, and wellbeing
- Manage your online learning through your personal training dashboard
- Become a Digital Champion to help spread learning and best practice.
Get started
To start your learning journey and to discover the benefits of Microsoft 365, please access the Microsoft 365 Knowledge Hub at: https://www.cheshiremerseyside365.nhs.uk/knowledge-hub/
Further information
The Microsoft 365 Knowledge Hub is being delivered as part of a regional digital programme to optimise the use of Microsoft 365 to help enhance ways of working and delivering health and care.
The programme has been funded by Health Education England (HEE) and is being delivered by NHS Informatics Merseyside on behalf of the Cheshire and Merseyside Health and Care Partnership.
For more information, please visit the Cheshire and Merseyside Microsoft 365 Optimisation Programme website at: www.cheshiremerseyside365.nhs.uk or follow the programme on Twitter @CM_365.
Copy for internal bulletins
200 words
New look Microsoft 365 Knowledge Hub
Free Microsoft online learning including new courses, case studies and hints and tips
A Microsoft 365 Knowledge Hub is available for NHS health and social care staff in Cheshire and Merseyside, providing free access to online learning to help enhance your digital skills.
This site now features a fresh new-look with enhanced navigation and content including handy hints and tips to help you get the most from your Microsoft 365 apps.
From the Microsoft 365 Knowledge Hub you can:
- Browse a catalogue of free Microsoft courses including Teams, Outlook, OneDrive and more…
- Complete tutorials at your own pace and download certificates of achievement
- Access step-by-step guides to expand your knowledge
- Access hints and tips on the latest Microsoft apps and features
- Join Microsoft events and demos
- Discover what’s new in our ‘Thrive with Microsoft 365’ bulletin
- Read case studies on how Microsoft apps are being used to enhance efficiency, collaboration, health, and wellbeing
- Manage your online learning through your personal training dashboard
- Become a Digital Champion to spread learning and best practice.
To start your learning journey and to discover the benefits of Microsoft 365, please access the Microsoft 365 Knowledge Hub at: https://www.cheshiremerseyside365.nhs.uk/knowledge-hub/
50 words
Free Microsoft courses to boost your digital skills
A Microsoft 365 Knowledge Hub is available for NHS health and social care staff in Cheshire and Merseyside providing access to free online courses on Microsoft apps including OneDrive, OneNote, Outlook, Planner, PowerPoint, Sway, Teams, Word and more. Start learning at https://www.cheshiremerseyside365.nhs.uk/knowledge-hub/
Social Media
Suggested social media posts and supporting assets can be found below.
In addition to the suggested posts below, please note that you can also like/retweet and use or adapt the messages shared directly on our Twitter page @CM_365
The following campaign hashtags should be utilised where possible:
- #Microsoft365KnowledgeHub – for use when referring to the new Microsoft 365 Knowledge Hub
- #Microsoft365DigitalChampion – to refer to a member of the Microsoft 365 Digital Champions Network
|
Did you know a #Microsoft365KnowledgeHub is available for NHS health and social care staff in Cheshire and Merseyside? Discover the benefits of #Microsoft365 and boost your #MicrosoftSkills with free courses and online learning! |
Download social media asset - Microsoft 365 Knowledge Hub Promotion |
Artwork
Website banners
Website banners should include a link to: https://www.cheshiremerseyside365.nhs.uk/knowledge-hub/
Download website banner - Microsoft 365 Knowledge Hub - Start your learning journey
Download website banner - Microsoft 365 Knowledge Hub
Email signature banners
Download an email signature banner promoting the Microsoft 365 Knowledge Hub
Download an email signature banner promoting the Microsoft 365 Knowledge Hub
Microsoft Teams background
Download Microsoft 365 Knowledge Hub Microsoft Teams Background
Useful resources
Communication channels for the programme
- Website – cheshiremerseyside365.nhs.uk
- Twitter - https://twitter.com/CM_365
Campaign hashtags
- #Microsoft365KnowledgeHub – for use when referring to the new Microsoft 365 Knowledge Hub
- #Microsoft365DigitalChampion – to refer to a member of the Microsoft 365 Digital Champions Network
Useful guides
- Video guide – How to register for the Microsoft 365 Knowledge Hub
- Video guide – How to navigate the Microsoft 365 Knowledge Hub
- Quick reference guide - How to navigate the Microsoft 365 Knowledge Hub
- Information guide - Becoming a Microsoft 365 Digital Champion
Useful contacts
- For help and support in using the Microsoft 365 Knowledge Hub, please contact the Microsoft 365 Knowledge Hub Team.
- For enquiries relating to the Cheshire and Merseyside Microsoft 365 Optimisation Programme, the Microsoft 365 Digital Champions Network or communications, please contact the Programme Team.